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Helping Professionals


Long-Term or Short-Term Treatment Programs

by Peter Chen and Jim Milligan 

In this section, we are going to focus on some of the important factors to consider when making decisions related to setting up a problem gambling treatment program:

  • long-term/short-term treatment programs
  • residential/day treatment
  • abstinence/harm reduction goals
  • insight-oriented/solution-focused
  • individual counselling/group counselling
  • closed/open groups
  • groups with/without a topic and its impact on task/process
  • participants with different goals in the same group
  • family member involvement with or without the gambler
  • telephone/face-to-face counselling.

Many words describe the person who accesses addiction treatment services — patient, consumer, customer, addict. For this section, we made a decision to use the word “client.”

At the end of each section we’ve included a discussion of the choices we made when we set up our program. Where possible, we’ve also talked about the outcomes of these choices. These sections are in italic type.

Long-Term or Short-Term Treatment Programs?

Research is finding that people come to treatment on average for six sessions. Any treatment program that lasts fewer than six sessions, then, can be considered short-term. Long-term programs — including aftercare — can last up to five years.

Long-term programs: Rationale
Traditional problem gambling treatment programs in the United States are 28-day residential programs based on a Gamblers Anonymous (GA) approach. There is no “cure” — problem gamblers are seen to need an ongoing commitment to a recovery program for the rest of their lives. GA’s core belief is “once a gambler, always a gambler...” They believe that people gamble for reasons that are within their psyches. To “cure” that they need to make changes to themselves, not just their behaviour. This is seen to take a long time and to be hard work. This is appropriate, if you believe that there is no “cure.” People who are diabetic, for example, must watch their diet and exercise program, and pay attention to their insulin needs for the rest of their life. If you hold the same belief about gambling, then long-term treatment and a lifetime commitment to abstinence is the only way to deal with it.

Long-term programs: Characteristics
Long-term programs are often based on clients understanding why they gambled in the first place. They believe that in order to change, people need the “support” of another, whether that is a professional, a friend or a family member.

Gamblers Anonymous (GA) is long-term. It is also free, and therefore cost-effective. Traditionally, support has involved one recovering person helping another, a “buddy” system, sponsorship or the “twelve-stepping” process (that is, one member of a 12-step program reaching out to another when the other is in trouble). Some current models of change have begun to look at self-changers, and to question whether they need any support, or even find it helpful. We know from the literature that the bulk of people who make changes in their lives do so on their own with no support whatsoever from anyone.

Short-term programs: Rationale
Some places have adopted short- or shorter-term treatment, which could be as short as a single session, either face-to-face or on the telephone. As noted earlier, most clients only come on average for six sessions anyway. The change literature also suggests that the bulk of the change occurs within the first eight contacts with a professional (counsellor, therapist, mental health practitioner, etc.)

Short-term programs: Characteristics
Shorter term tends to focus on learning skills and changing behaviours, finding solutions in the moment and alternatives that the client can implement to help him or her deal with the problem now. It focuses on achieving immediate results, rather than understanding the predisposing factors or root causes of the gambling.

We chose short-term treatment as this, we thought, would be the most cost-effective with the funding we received. As it turned out, the outcome studies of the Problem Gambling Service have indicated that most clients have been attending from one to six sessions and that the vast majority of our clients have been reporting maintaining positive changes even after having disengaged from the program for one, two and three years. 

Back to Setting Up a Problem Gambling Program


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